Speak Up – Incident Reporting at CSR
CSR is committed to conducting business honestly, with integrity, and in accordance with our values and standards of expected behaviour.
Unfortunately, sometimes we see, or experience, behaviours or situations that may fall short of these standards. This could be anything from illegal conduct to behaviour that isn’t in line with our values or Code of Business Conduct.
If this happens, CSR encourages the reporting of these matters to ensure it is aware of and can deal with them. Such reporting is encouraged for all CSR Group employees, together with contractors, suppliers, and other service providers.
It's important to know the difference between an 'incident report' and what is called a 'whistleblower report'. You can read about what makes a 'whistleblower report' different below.
While the preferred process for making a report is to speak directly to a contact within CSR, you can also make a confidential report via the link below.
Confidential incident reports are handled by STOPline - an independent external service provider with a secure process for anonymously reporting real or suspected improper conduct. STOPline will record information that is disclosed by a confidential reporter and forward the matter to CSR for investigation. Unless the reporter consents, information on the reporter’s identity will not be forwarded to CSR.